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Azure Boards Implementation Consulting Services

Client

Réseau de transport de la Capitale

Date

2024

Duration

6 months

Background: With over 1,600 employees, the Réseau de transport de la Capitale (RTC) ensures mobility in the Quebec City region by offering public transit and promoting the integration of diverse travel solutions.

The Challenges

Centralize the tracking and management of RTC’s IT projects in Microsoft Azure Boards, and standardize practices across all projects.

Supporting RTC in its digital transformation to simplify daily operations for its resources

Managing expectations and overseeing change management in collaboration with the customer

The Solution

Conduct a detailed analysis of internal processes and develop a proof of concept using several typical projects.

Perform data migration from various sources and offer change management support for internal teams, including reference documents.

The Technologies Used

Our Services

Analysis of customer needs

Project and risk management

Customer support for process standardization

Creation of user documentation

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