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Cloud-Based Claims Management Web Application
Client
Fonds d'assurance responsabilité professionnelle de l'Ordre des pharmaciens (FARPOPQ)
Date
2020 - 2021 | 2023 - 2024
Duration
13 months
Background: The mission of the Fonds d’assurance responsabilité professionnelle de l’Ordre des pharmaciens du Québec (FARPOPQ) is to guarantee, on a non-profit basis and with long-term security, the adequate protection of professional liability associated with the practice of pharmacy in Quebec.
The Challenges
Replace the existing Windows application used by the FARPOPQ for processing incident files arising from pharmacist duties.
The previous FARPOPQ application heavily relied on manual data entry, resulting in a meticulous follow-up process dependent on the accuracy of data input by users.
Migration of existing data
Integration with two external data bases
Adding a reporting and document functionality
Replacing the In1Touch API by the integration of a new API
Mapping policyholder data in the database
The Solution
The FARPOPQ team can now access their claims management application on the Cloud without having to go through a virtual machine.
- Reduced manual data entry
- Better integration of process and business rules
- Improved reporting functionality
The Technologies Used
Our Services
Business and functional analysis
Digital transformation: switch to a cloud application
Integration with third-party systems
Web platform development
Testing and deployment
Maintenance and support
Our company had to undertake a complete redesign of our claims management system, and called on Uzinakod to help us. The business analyst assigned to our project demonstrated exemplary listening, analysis and synthesis skills, making it easy for us to follow the project with clarity and control. The team of developers was available and committed throughout the process, producing a final result that met our expectations in terms of efficiency, solidity and security.
Carmina Magana Lima, Directrice des réclamations et de la souscription Expert en sinistre at Fonds d'assurance responsabilité professionnelle de l'Ordre des pharmaciens du Québec
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